1. Introduction

Welcome to MCM. By using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Services

MCM is an online service marketplace that connects users with trusted professionals across a range of categories, including but not limited to:

• Delivery Services (Food, Grocery, Cloth, Parcel)
• Rental Services (Rent A Car, Rent A Driver, House & Property Rental)
• Home Services (Electrician, Plumber, Technician, AC Technician, Cleaner)
• Security Guard Service
• Appointment Services (School, College, Hospital, Doctor)
• Travel & Tourism and Custom Service Requests

Pricing for each service is listed on our Services page and may be updated from time to time.

3. Eligibility

• You agree to provide accurate and truthful information when registering on the platform.
• You are responsible for ensuring the details you provide for a service request (address, contact number, requirements, etc.) are correct.

4. Payment

• Payments can be made through Easypaisa, JazzCash, or direct bank transfer.
• Service bookings are confirmed upon successful payment verification.
• Refunds and cancellations are handled on a case-by-case basis depending on the service type and timing of the cancellation request. Please contact our support team for assistance.

5. User Responsibilities

• You are responsible for keeping your account login details secure.
• Any activity carried out from your account will be considered authorized by you.
• You may not use the platform for illegal, fraudulent, or abusive purposes.

6. Service Providers

• Professionals registering to offer services on MCM must select an accurate service category and provide truthful information about their skills and experience.
• MCM reserves the right to verify, approve, or decline service provider registrations at its discretion.
• Service providers are responsible for delivering the service professionally and as described.

7. Account Termination

We reserve the right to suspend or terminate accounts for:

• Fraudulent activity
• Misuse or abuse of the platform
• Violation of these Terms & Conditions

8. Limitation of Liability

MCM acts as a marketplace connecting users with service providers. While we take reasonable steps to work with reliable professionals, MCM will not be liable for:

• Any loss, damage, or dissatisfaction arising from a third-party service provider's performance.
• Delays caused by factors outside our control, such as provider availability, weather, or traffic.
• Technical issues beyond our control (server downtime, network errors, etc.).

9. Changes to Terms

We may update these terms at any time. Continued use of the platform after changes are posted means you accept the updated terms.

10. Contact

• Email: support@mcmchains.com
• Website: www.mcmchains.com